2nd ANNUAL HAWAII DIGITAL GOVERNMENT SUMMIT

Government at the Speed of Life*

*Note: Coined by Todd M. Crosby, Special Assistant to the CIO, State of HawaiiDGS-program

November 21, 2013

Hilton Hawaiian Village

View the Hawaii Digital Government Summit Program

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View the Press Release

Opening Remarks 

Sanjeev “Sonny” Bhagowalia, Chief Information Officer, State of Hawaiicoin

HDG_Summit_2013_Keynote (pdf)

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Lunch Keynote: Extreme Makeover – Government Edition

Ken Miller, Founder, Change and Innovation Agency & Former Director for Performance Improvement, State of Missouri

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TECHNOLOGY TRANSFORMATION TRACK

T1: Implementing a Reliable IT Infrastructure Environment

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What will the future bring to our data center and its interfaces?  As we continue to upgrade the infrastructure, what new technologies should be considered?  This session takes a look at the technologies that will lead the way including what is the future of the Consolidated Infrastructure, Advanced Computing Environment, Data Centers and what exciting new trends are coming in virtualization, mobility, storage, cloud computing, green technology, maintenance, cost control and overall security.

Facilitator: Sharon Wong  Acting Administrator, Information and Communication Services Division, Department of Accounting and General Services
Panel: Keone Kali Deputy CIO – Operations, State of Hawaii
Shaun Sweeny Regional IT Lead, Cisco
David Wu CIO, Department of Education

T2: Mobility – Best Practices for Deploying Devices

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Rapid advances in mobile technologies are causing fundamental changes to social interaction, resulting in an overwhelming demand for mobile solutions and applications. But flexibility comes at a price, and the plethora of devices and platforms means that one size does not fit all. This session discusses approaches and strategies that deliver the broadest impact with the least distress.

Facilitator: Vic Macapagal IT Specialist, Information and Communication Services Division, Department of Accounting and General Services
Panel: Sherry Amos Managing Director, Industry Strategy, Education and Government Markets, Workday
Carlos Thomas Vice President, Infor Public Sector
Matthew Wong Acting Senior IT Security Manager, State of Hawaii

T3: Meeting Increased Storage and Infrastructure Needs

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The evolution of storage (and related infrastructure) has taken many turns. Now we are at a point where traditional concepts are becoming unrecognizable. Virtualization, cloud, collaboration, “Big data” – all of these are playing a role in changing the way that we view storage environments. This session looks at trends, standards and innovations in the face of an ever-growing list of needs and requirements.

Facilitator: Lynn Denton Senior Technology Architect, SAIC
Panel: Bob Burwell Chief Technology Officer, State, Local Government and Education, NetApp, Inc.
Steve Smith Deputy CIO, University of Hawaii
Roger Thoren IT Specialist, Information and Communication Services Division, Department of Accounting and General Services
Erik Vesneski Sales Engineering Manager, World Wide Technology

T4:  Connecting Hawaii to the World: Broadband

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The Hawaii Broadband Initiative (HBI) is a transformative series of projects designed to modernize how citizens and government organizations communicate.  With the advent of the federal government’s plan to build FirstNet, a nationwide high-speed network for first responders, the role of broadband has become even more of a priority for Hawaii.  This session will provide the latest news from the HBI, including current and pending projects designed to improve communications both between the islands and the rest of the world.

Facilitator: Betty Yrizarry IT Specialist, Information and Communication Services Division, Department of Accounting and General Services
Panel: Keone Kali Deputy CIO – Operations, State of Hawaii
Kevin Paul Senior Vice President – Technology, Hawaiian Telcom
Donn Yabusaki IT Manager, Department of Commerce and Consumer Affairs

T5:  Disaster Recovery and Crisis Management in Real Life

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Recent disasters have shown more than ever the critical role of technology in ensuring public safety and continuity of government operations. The question “Are we ready?” might not need to be answered today, tomorrow or next month, but sooner or later every organization will be tested and there’s rarely enough warning. This session’s unique format takes us through a variety of actual events that were both challenging and enlightening.

Facilitator: Dwight Bartolome CIO, Department of Health
Panel: Col. Reynold Hioki Chief Information Officer, Department of Defense, State of Hawaii
Jimmy Lagunero Emergency Management Coordinator, University of Hawaii
Doug Mayne CEM, Vice Director of Civil Defense, State of Hawaii
Hong Phan Principal Solution Architect, Oracle

T6:  The Internet of Things – Machine-to-Machine Technology (M2M)

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Facilitator: Lila Loos IT Manager, Department of Land and Natural Resources
Panel: Joshua Brown SE Manager, Southwest US Sales, Checkpoint
Danielle Conway, Ph.D. Distinguished Professor of Business Law & Director, University of Hawaii Procurement Institute, University of Hawaii
Bryan Ito Business Sales Manager, Sprint

The machine-to-machine connectivity market, a.k.a. the “Internet of Things,” may be more wishful thinking than a reality, but analysts predict that there will be 25 billion connected IP devices by 2015, with machine-to-machine (M2M) traffic expected to grow by 258%.  What does this mean for government?  What does it mean for your network from a traffic and security standpoint?  This session will include an overview of M2M solutions and their organizational impact.

T7:  Improving State Security and Privacy

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Hawaii, like most states, has specific laws, regulations and executive orders that govern the protection of personal information. Compliance is much more than just a technology issue – it is also a matter of organization-wide policies and processes necessary to safeguard private information. This session will clarify requirements, standards, strategies and the varying legal drivers for security that apply to state agencies, municipalities and their private sector contractors.

Facilitator: Matthew Wong Acting Senior IT Security Manager, State of Hawaii
Panel: Bob Smock Senior Director, Security & Risk Management, Gartner
Jodi Ito Information Security Officer, University of Hawaii
Christina Tydeman Director of Data Governance Office, Department of Education
Lt. Col. Antonio Querubin Deputy J6 – Director of Command, Control, Communications and Computers, Department of Defense

T8: Leveraging Legacy Applications

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Given an uncertain financial outlook, IT shops will (again) be asked to do even more with even less. And a good place to start is with core enterprise applications and software platforms. There are multiple ways to approach the modernization process. This session focuses on trends, possibilities, tools, techniques, resources and alternatives for transforming legacy systems.

Facilitator: Keone Kali  Deputy CIO – Operations, State of Hawaii
 Panel: David Keane IT Manager, Department of Human Resources and Development
Allan Stone Director of Enterprise Systems, Department of Education
Ryan Shimamura CIO, Department of Human Services
Robert Hoyt Healthcare Solutions Executive for North America, IBM

T9: Data Analytics – Starting Small

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More than 90% of the data in the world today has been created in the last two years and is expected to grow a staggering 50X within the next decade, driven by an explosion of non-traditional data such as social media, email, sensors, videos, maps and photographs. This presents an enormous challenge to infrastructure but at the same time opens the door to unprecedented opportunities for mining useful information. This session focuses on trends, strategies and technologies to help you get started.

Facilitator: Steve Sakata Senior Client Executive, Sirius
 Panel: Rick Howard Research Director, Gartner
David Wu CIO, Department of Education
Kevin Wakayama Compliance Administrator, Department of Taxation
Kurt Muraoka Accounting System Manager of the Systems Accounting Branch, Accounting Division, Department of Accounting and General Services

 

BUSINESS TRANSFORMATION TRACK

B1: Business Transformation – Tax Modernization and Select Initiatives
[Government Only]

If there is a silver lining to tough times, it’s that government organizations are driven to dig out and cast aside deep-rooted and outmoded ways of operating. It can be a brutal process but the potential payoff is massive. Not surprisingly, IT is being asked – ordered in many cases – to lead the charge in finding creative ways to increase efficiencies and reduce costs.  How can it best be done? What are the expectations? Will investments be made, and if so, to what extent? What happens when the low-hanging fruit is long gone? This session takes a realistic look at challenges, possibilities, priorities and the role of IT in building a bright future for Hawaii.

Facilitator: Randy Baldemor  Deputy CIO – Business Transformation, State of Hawaii
 Panel: Kimberly Huntzinger Senior IT Project Manager, State of Hawaii
Robert Su IT Manager, Department of Taxation
Josette Knapp Project Manager, State of Hawaii
Cathrine Linnes, Ph.D. Associate Professor Information Systems, Hawaii Pacific University

B2:  Organizational Change Management

Change is the only constant in our world today. Leaders of organizations must learn how to navigate this changing landscape both personally and organizationally. This highly impactful and interactive workshop enables leaders to take stock of their personal lives and organizations that they lead and develop a perspective of managing these transitions. You will learn about the unique approach and philosophy used with OIMT & ICSD to align their people to a unified mission and is now extending to the CIOs

Facilitator: Jocelyn Collado Senior Communications Manager, State of Hawaii
 Panel: Craig Chong President & CEO, Trusted Strategic Advisor & Executive Coach, Fresh Leadership
Dennis Teranishi Sr. Associate, Executive Coach & Strategic Advisor, Fresh Leadership
Robin Kumabe Sr. Associate, Strategic Brand & Communications Consultant, Fresh Leadership
Lisa Orimoto, Ph.D. Associate, Executive Coach & Facilitator, Fresh Leadership 

B3: Business Transformation – Health IT

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Envisioning a more effective, efficient, patient-focused healthcare system, the transformation plan includes a four-point strategy of innovations for delivery system improvements, payment reforms, Health IT, and healthcare purchasing. The Health IT vision links the State to providers, hospitals, indirect health services, and health-related organizations, utilizing quality and performance measures to create better health outcomes for all. Through statewide efforts encouraging the use of Electronic Health Record systems and the secure exchange of information, Health IT innovation becomes the foundation for accountable and affordable care.  This session will include an update on project progress, BPR, Enterprise Architecture and implementation plan milestones from the project team.

Facilitator: Beth Giesting Healthcare Transformation Coordinator, and State HIT Coordinator, Hawaii Governor’s Office of Healthcare Transformation
 Panel: Herb Schultz Region IX Regional Director, U.S. Department of Health and Human Services
Kenneth Fink, M.D. MedQuest Administrator, MedQuest Division, Hawaii Department of Human Services
Leslie Chun, M.D. Chief of Clinical and Medical Affairs, Maui Memorial Medical Center
Lorrin Kim Chief, Office of Planning, Policy, and Program Development, Hawaii Department of Health
Christine Sakuda Executive Director, Hawaii Health Information Exchange (HHIE)
Coral Andrews Executive Director, Hawaii Health Connector 

B4:  Lessons Learned & Best Practices for Enterprise Transformation

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State governments have been doing transformation efforts since they became states – whether in the 1700s, 1800s or 1900s.  As President of NASCIO, Doug Robinson receives regular updates from state CIOs on what they are doing to improve service delivery and to renew tired processes with more modern workflow methodologies.  Ken Miller has been a first-hand practitioner of modernization through his work in Missouri and through the work he is doing with Governing magazine and the Change and Innovation Agency.  This session will include a short briefing by Mr. Robinson on national efforts and an informal workshop by Mr. Miller on what you can do to begin the transformation efforts within your own organization.

Facilitator: Randy Baldemor Deputy CIO – Business Transformation, State of Hawaii
 Panel: Ken Miller Founder, Change and Innovation Agency & Former Director for Performance Improvement, State of Missouri
Doug Robinson Executive Director, NASCIO
Pono Shim CEO, Enterprise Honolulu

B5: Transformation: Local Government View

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Local government organizations are often where the rubber meets the road – with government playing the role of the road and citizens are the rubber.  This can often lead to a great deal of friction and demand/need for change.  This session will include an update by a group of county CIOs from the major islands of Hawaii.  They are all charting a course towards improved customer service and increased efficiency – both fiscally and from the point of view of time.  They are doing the hard work and are here to share their stories of success and lesson’s learned in their laboratories of democracy.

Facilitator: Alan Cox  Senior Vice President, Government Technology Magazine, Center for Digital Government
 Panel: Mark Wong Chief Information Officer, City and County of Honolulu
Jacob Verkerke Director IT Services Division, County of Maui
Don Jacobs Director Information Technology, County of Hawaii

B6:  Enterprise Resource Planning (ERP)
[Government Only]

Never mind what you heard about ERP on the coconut wireless.  Here’s your chance to get the straight scoop from your co-workers and friends.  We will talk personally in a relaxed environment about things that matter to you.  Come with your questions and be prepared to talk story.

Facilitator: Joanne Tachikawa ERP Program Manager, State of Hawaii
 Panel: Randy Baldemor Deputy CIO – Business Transformation, State of Hawaii
Maria Zielinski Deputy Comptroller, Department of Accounting and General Services
Leila Kagawa Deputy Director, Department of Human Resources and Development
Amy Kunz Assistant Superintendent, Chief Financial Officer, Department of Education
Kalbert Young Director, Department of Budget and Finance

B7:  BPR Initiatives (Innovation Café)

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Exercise facilitated by the Business Transformation Representatives from the Executive Departments to inspire and promote Transformation concepts through interaction with conference attendees. Interactive discussions will be documented and captured using techniques like design thinking to formulate socialized concepts.

Facilitator: Kimberly Huntzinger Senior Project Manager, State of Hawaii
 Panel: Todd Kingman Senior Knowledge Manager, State of Hawaii
Josette Knapp Project Manager, State of Hawaii
  Department Business Transformation Representatives

B8:  Nationwide Public Safety Broadband Network

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Identifying research and development areas that need to be developed to support fulfillment of the public safety broadband network in Hawaii.

Facilitator: Victoria Garcia  Statewide Interoperability Coordinator, State of Hawaii
 Panel: Jacob Verkerke Director IT Services Division, County of Maui
Don Jacobs Director Information Technology, County of Hawaii
Warren Izumigawa Departmental Radio Communication Coordinator, Honolulu Police Department
Todd Crosby Special Assistant to the CIO, State of Hawaii

 

Transparency and Accountability Track 

G1: Data Governance

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Governments are increasingly expected to rise to the challenge of sharing data horizontally and vertically across agencies/jurisdictions as well as to the public. There is a tremendous payback in the reduction of duplicated efforts. But where do you start and who should drive it? Who owns the data? How do you keep it secure? What standards should be used? This session looks at current trends, strategies and successes.

Facilitator: Sanjeev Sonny” Bhagowalia CIO, State of Hawaii
 Panel: Blake Oshiro Deputy Chief of Staff, Office of the Governor
Jesse Souki Director, Office of Planning, State of Hawaii
Lorrin Kim Chief, Office of Planning, Policy, and Program Development, Hawaii Department of Health
Christina Tydeman Director of Data Governance Office, Department of Education
Beth Blauer Director of Govstat, Socrata, Inc.

G2: Open Government Workshop #1

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Transparency and open government continue to be two of the top priorities in government. Citizens increasingly expect government to be more accessible and accountable, and government in turn is growing more willing to embrace public engagement and oversight. Technology makes it possible. This session discusses trends, standards, lessons learned and what Hawaii is doing to create a citizen-centric culture.

Facilitator: Burt Lum Executive Director, Hawaii Open Data
 Panel: Russell Castagnaro General Manager, eHawaii.gov
Ian Kalin Director of Open Data, Socrata, Inc.
Jackie Kozak-Thiel Sustainability Coordinator, State of Hawaii
Kristin Izumi-Nitao Executive Director, Campaign Spending Commission
Scott Morishige Executive Director, Phocused Hawaii

G3:  Open Government Workshop #2

The liberation of government datasets is important in itself, but data are truly powerful when used in the development of informative apps. Bringing together leaders from technology, government communities, and citizens to discuss challenges and to brainstorm creative new solutions that leverage open government data. Our goal is to come up with novel ways to help people make informed decisions using government data.

Campaign Spending Kristin Izumi-Nitao Executive Director, State of Hawaii
Civil Defense Shelly Kunishige Public Information Officer, State Civil Defense
Sustainability Jackie Kozak-Thiel Sustainability Coordinator, State of Hawaii
Legislature Senator Jill Tokuda Hawaii Legislature
Social Services Scott Morishige Executive Director, Phocused Hawaii

Awards Program

2013 Hawaii Technology Excellence Award Recipients

Award Recipients

View photos from the Awards Ceremony at: https://erepublic.smugmug.com/Events-1/2013-Hawaii-Digital-Government
Photography by ACES XP