Enterprise Programs and Projects

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Enterprise Programs and Projects consist of initiatives identified as enterprise in scope, leveraging economies of scale and setting standard platforms for IT systems to maximizing positive return on investment (e.g., tax, health and human services, asset management, budget, finance, grants, human resources, payroll, procurement, and time and attendance).

 Programs and Projects:

  • Tax Modernization – The Tax Department is undergoing a major modernization effort to transform its operations and meet the rising expectations of today’s taxpayers. The Tax System Modernization program is a collection of projects slated for completion by 2020.  Currently, rollout four is underway which includes individual income, partnership, fiduciary, estate and transfer.  While the Tax Department is spearheading the modernization efforts, ETS oversees the technical aspects of the project
  • HawaiiPay Project – More than 65,000 State employees are enrolled in the modernized payroll system.  Pay statements are now delivered online to all employees, significantly reducing paper and distribution costs.  Electronic W-2 forms are available for the first time online, giving employees a choice between electronic or paper copies.  The project was being implemented by the Department of Accounting and General Services in coordination with the Office of Enterprise Technology Services.
  • Paper Reduction Pilot Program – A six-month paper reduction program piloted by the Office of Enterprise Technology Services has reduced paper use by 20 percent, which translates to a savings of one million sheets of printed paper.  Nine state departments participated in the limited scope pilot, which took place from January 2018 to June 2018. During the same period last year, more than 4 million sheets of paper were used.

    One of the ways paper use was reduced was transitioning departments into producing electronic reports instead of printing hard-copy documents. Additional paper reductions and cost savings are expected in the coming months as more departments eliminate many printed paper reports entirely and convert others to digital documents. In three years, the State is projected to save $500-thousand and 10 million sheets of printed paper.

  • eSign – Through eSign, the amount of paper the government uses have been significantly reduced, cutting costs and having a positive impact on the environment.  But just as important, adopting digital processes, including supporting electronic documents, helps the government communicate more effectively across islands and deliver citizen services as efficiently as possible.So far, the state has processed more than 500,000 documents through Adobe Sign, including leave forms, authorization forms, and spend requests.  Working with digital documents reduces the amount of paper printed across the state by 24,000 pages every month. Between reductions in paper, ink, printing, and employee labor costs, the State of Hawaii saved almost $5 million over 2.5 years.
  • Hawaii Department Dashboard – The Hawaii Department Dashboard provides an overview of 16 executive State departments’ IT projects and timelines, status and financial breakdowns. The Dashboard, which went live in January, tracks more than $450 million in spend and more than 600 projects.  The Dashboard is a strategic roadmap that uses digital visualization to improve the State’s IT governance process and promote organizational change. It also aids with communications and planning of IT projects across State executive branch departments.  Accessible to the public online, the Hawaii Department Dashboard makes data available to the public and supports transparency in government.  The State has seen over 8 million dollars in return on investment since the Dashboard was implemented in January 2018.