Accessibility Statement

Website Accessibility Statement

The Office of Enterprise Technology Services is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually working to improve the accessibility and usability of our website to provide an inclusive experience for all visitors.

Our efforts align with the Hawaiʻi Electronic Information Technology Disability Access Standards established under Act 172, SLH 2022, c 172. §3, the requirements set forth by the Americans with Disabilities Act (ADA) Title II, and the accessibility standards outlined in Section 508 of the Rehabilitation Act. In accordance with the U.S. Department of Justice’s (DOJ) final rule on web accessibility, we strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Third-Party Content and External Links

Some pages on this website may contain third-party content or links to external sites that are not fully controlled by the Office of Enterprise TechnologyServices. While we strive to ensure accessibility, we cannot guarantee compliance for these external resources.

Feedback and Assistance

If you encounter accessibility barriers while using our website or require assistance accessing content, please contact us:

Email: [email protected]
Phone: (808) 586-6000

To help us address your concerns, please include:

  • The specific URL (web address) of the page where you encountered the issue.
  • A brief description of the problem; and
  • Your contact information and the preferred format for receiving the information (e.g., large print, audio, or electronic format).

The Office of Enterprise Technology Services remains dedicated to improving digital accessibility and appreciates your feedback as we continue to enhance the online experience for all users.

Reasonable Accommodations

If you require a reasonable accommodation to access information in an alternative format, please contact us. We will make every effort to provide the requested materials in a timely manner and ensure equal access to our digital resources.

Telecommunications Relay Service

Individuals who are deaf, hard of hearing, or have speech disabilities can contact us using the Telecommunications Relay Service (TRS) by dialing 711. TRS allows users to communicate through a relay operator who facilitates the conversation. For more information on TRS, visit the Federal Communications Commission (FCC) website at www.fcc.gov/TRS.

Organizational Policies and Procedures on Digital Accessibilities